Edward Oberg, presently on respite from the insurance game, currently invests his time checking out pulpy category books, drinking his head in dismay at the state of movies nowadays, haunting garage sale as well as hunting for the beast brook trout that enjoys buffooning him. He has vowed to oppose the approved knowledge regarding monotonous insurance coverage associates by being exceptionally fascinating.
Possibly surprisingly, when ranked by ballot organizations that do extensive customer-satisfaction surveys of the automobile insurer, amongst one of the most popular there is nary a gecko, neanderthal, personification of catastrophe or pricegun-wielding smiley hipster spokeswoman to be seen.
My experience in the insurance policy trenches has actually shown me that when choosing an excellent supplier one needs to follow the adhering to guideline: if you’ve seen enough of an insurance coverage company’s commercials to have actually come to be tired of them, or if you have actually never come across a firm- be extremely careful. Normally you strike gold with the reputable yet not widely bloated companies. And also here are 5 of my faves.
The Top 5 Best
Topping 2012’s JD Power and Associate ideal auto insurance coverage carrier list and being available in at number 3 on MSN Money’s position is The Hartford. I like these guys since people virtually never consider them for auto insurance which suggests that the clients that seek them out obtain good deals, customized plans and fantastic service. Aside from my personal thumbs up, they occupy on space a multitude of various other “Leading 5” (or 10, 20 and so on) ranking lists. They won particularly high marks with clients for their pricing and plans and the high quality and also helpfulness of their call facility client service representatives.
Amica Mutual is a perennial favorite as well. It also consistently ranks in the top three (or one) on lists provided by JD Power and Associates, Consumer Search, Consumer Reports and so on. It’s something of a rarity- a large insurance corporation with a consistently good reputation. In price, quality of service, contact with their customers, billing and payment, etc., Amica actually won a perfect consumer score with JD Power in 2009.
USAA– the United Service Automobile Association- is the only other insurance company to earn a perfect score from JD Power. USAA is also an all-around favorite on virtually all sites and polls that rank insurance providers- Fitch Ratings, Weiss Ratings, Moody’s, Standard & Poor’s, etc. The catch is- USAA is only available to active or former military personnel and their children. If you or your parents have been in the military- USAA is probably your best option.
Erie Insurance is another consistently solid ranker when overall quality, pricing, response time, level of personal service and general customer service are ranked. They have established a reputation as a dependably dependable car insurance provider.
AAA (American Automobile Association) is known as the insurance provider that other insurance providers don’t even consider messing with. They’re big, established, venerable and have maintained a reputation for loyally protecting their customers’ interests. If you’re looking for the insurance company that’s going to be for you in a tough clutch, you could do a lot worse than AAA.
If one of those providers don’t quite meet your needs, some consistently high-scoring runners-up are: Auto-Owners Insurance, Shelter Insurance and State Farm (although State Farm alternately makes several Worst Of lists with reports of the “two D’s”- delay and deny and allegations of doctoring reports.)
Bonus List: The Bottom 4 Worst
As for those that have won solid placement on several Worst Of rankings but very rarely Best Of- Allstate is a topper. Allstate’s top brass is open about Allstate’s priority being the maximizing profits for their shareholders rather than helping their customers. Apparently, Allstate claims adjustors are instructed to deny, delay, bind claims up in endless litigious quibbling and even lie to injured claimants.
Geico catches their fair share of flak for financial shenanigans but are generally more likely to be denounced for their cold, impersonal and unhelpful customer service. AIG has faced some scrutiny for reports of corporate fraud in the past few years and does not score well in customer polls otherwise. Progressive too has recently been in a high-profile case in which they actually paid for lawyers to defend a man who killed one of their customers in an accident to avoid paying out a big claim. Sign with the infamous at your own risk!